Frequently Asked Questions
Feel free to contact us with any questions, but here are a few of our most common...
We are conveniently based just outside of St Austell in Roche. We will try to accommodate any requests such as a pick up from a train station or Newquay airport if needed.
Our campervan rental prices are split into two tiers Low & High Season. Prices range from £80/day midweek low season. Drop an email or call - we will be able to answer any queries and give you an accurate price straight away.
We have minimum 2 night rental period.
Our standard campervan collections are between 14:00-19:00. Our standard returns are between 8:30-14:00. If you would like to do something outside of those times just give us a shout and we will be happy to help.
Yes, you can leave up to to one car per/booking with us for the duration of your hire. Customer’s cars can be parked in our secure drive which is under 24 hour CCTV. We must state that vehicles are left at the owners risk.
Yes, vehicle insurance is included in any quoted price. Full details on driver qualification and exclusions can be found in our terms and conditions.
Payment can be made by card or bank transfer. We take a 25% deposit to confirm your booking. The remaining balance is due 28 days before collection.
Yes. On collection of the campervan, a security deposit of £1000 is required by credit or debit card. These funds will only be held in the event of the campervan not being returned in the same condition that it was rented in. This is also your insurance policy excess and is required by the insurance company prior to departure.
You bet! we all love to road trip with our fury co pilots! There are some conditions but drop us a line and we'll run you through them.
If Advanture Time cancel the booking for any reason we will refund the full value of your booking.
If you cancel the booking after confirmation you may still be liable for some/all of the rental fee. This will depend on the date of cancellation relative to your collection date. Full details can be found in our terms and conditions.
If you cancel the booking after confirmation you may still be liable for some/all of the rental fee. This will depend on the date of cancellation relative to your collection date. Full details can be found in our terms and conditions.
You will need to bring your own sleeping bag/quilt, bed sheets, pillow and towels. In addition you will need food, toiletries and your own personal effects, but please remember that storage space in the vans is limited!
All driver(s) must bring their photo driving licence and two recent official bills dated within the last three months, e.g. utility, council, mortgage, bank / building society statement. Two documents must be provided for each driver to be insured on the policy. We appreciate many are paperless these days, so you may also email them to us. Address on the letters must tie up with driving license address. Personal items are not covered by the van’s insurance, so you may wish to consider obtaining your own travel insurance.
All driver(s) must bring their photo driving licence and two recent official bills dated within the last three months, e.g. utility, council, mortgage, bank / building society statement. Two documents must be provided for each driver to be insured on the policy. We appreciate many are paperless these days, so you may also email them to us. Address on the letters must tie up with driving license address. Personal items are not covered by the van’s insurance, so you may wish to consider obtaining your own travel insurance.
Yes. All of our lovely campers are strictly non-smoking.
Our campers comfortably sleep 4 in both the Rock n Roll bed and pop top.
Yes. It is advisable to take out your own holiday insurance prior to your hire to cover the unlikely event that due to circumstances beyond our control (e.g extreme weather) & we are unable to fulfil your booking.